Shown here is Jack Ezon in the Italian fishing village and holiday resort of Portofino, Italy. In an interview, Ezon, who has grown Ovation Vacation’s leisure business from $3 million to more than $400 million, talks about his new brand, Embark. Ezon will appear on-stage in September 2018 at Skift Global Forum New York. Ovation
Skift Take: Jack Ezon of Ovation’s leisure business is starting Embark, a luxury agency with an unusual business structure. In this Q&A, Ezon shares how agents can thrive in the digital era, the biggest problem facing the travel industry, and why he hires so many millennials.