Southwest and American Fire Back at Maintenance Workers’ Public Disputes

Stephen M. Keller  / Southwest Airlines

Southwest is negotiating with its mechanics union. Pictured is one of the airline’s Boeing 737s in Salt Lake City. Stephen M. Keller / Southwest Airlines

Skift Take: It is not rare for an airline’s operation to suffer when a major work group is unhappy with contract negotiations. Pilots and maintenance technicians have considerable authority to defer an issue, or to demand it be fixed right away.

— Brian Sumers

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