LG OELD television in the presidential suite at the Marriott Marquis on Tuesday, May 8, 2018 in Chicago. John Konstantaras / AP for LG
Skift Take: Hotel chains are always in search of the next big thing in innovation or loyalty that will give them an edge over the competition. But in discussions with industry professionals at the NYU Hospitality Conference this week, it seems most would be willing to settle for reliable Wi-Fi and USB ports in rooms. Maybe simple is better?