UK Regulator Seeks to Force Ryanair to Compensate Strike-Hit Flyers
A Ryanair aircraft on the tarmac at Dublin’s international airport. Ryanair is facing legal action from Britain’s aviation regulator after the discount carrier refused to pay compensation to passengers for strike disruption. Chris Ratcliffe / Bloomberg
Skift Take: The Civil Aviation Authority’s move to consider an enforcement action comes after the Irish carrier declined to compensate passengers over strike-related disruptions this summer. Ryanair said that courts in Germany, Spain, and Italy have already ruled that the strikes were an exceptional circumstance and that the airline doesn’t owe compensation.
The U.S. hotel unemployment rate jumped more than 4 percent in January due to a longer-than-expected travel recovery. Elizabeth Backus / FlickrSkift Take: The slow winter travel season, delayed vaccination schedules, and people giving up on hotel jobs are pushing the hospitality sector unemployment figures up once again. More vaccines can speed up the recovery (the industry hopes). — Cameron SperanceRead the Complete Story On Skift
Two sets of couples using selfie sticks at the Acropolis during pre-pandemic times in Athens, Greece. SkiftSkift Take: Who knows what the next few months have in store, but the PM is right about one thing: any success in the tourism sector is entirely dependent on an effective vaccine rollout in Greece's feeder markets. — Jason ClampetRead the Complete Story On Skift
The Graduate Berkeley (pictured) is the first to host a multi-branded ghost kitchen in a partnership between parent company Graduate Hotels and C3. Graduate HotelsSkift Take: The pandemic has produced unlikely partnerships between the hotel and office sectors, but the longevity is up for debate. The ghost kitchen pairing between hotels and an outside food operator may actually stick for years to come, as it solves a pre-pandemic revenue loss problem. — Cameron SperanceRead the Complete Story On Skift
After announcing its exit from long-haul flights due to the pandemic, Norwegian Air on Monday issued a pause to its frequent flyer loyalty reward program affecting millions of passengers worldwide. SkiftSkift Take: Many global airlines have reduced long-haul flights or exited markets altogether due to the pandemic, but more often than not their loyalty points have an expiration date. Now is a really good time for airlines to put customers first and adjust their valuable currency — or risk losing their loyalty. — Ruthy MuñozRead the Complete Story On Skift
Skift Take: The vaccine rollout is fueling optimism among Asia-Pacific’s travelers and the region’s travel industry. But until inoculations are widespread and the right systems for recognizing official health documents are in place globally, extra layers of protection — such as testing — remain key to traveler health and safety.
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Gondolas on the waters around Venice Gerhard Bögner / PixabaySkift Take: We often talk about Europe as a single travel destination, but it exists of 44 sovereign countries with an immensely heterogeneous tourism offering. As a result, the impacts of the coronavirus pandemic are also heterogeneous. — Wouter GeertsRead the Complete Story On Skift