This is a file photo of Oyo hotels founder and CEO Ritesh Agarwal, who discussed the company’s prospects with Skift CEO Rafat Ali on his The Long View livestream on June 5,2020. Oyo
Skift Take: Acknowledging a company’s shortcomings is a first step toward fixing them. But Oyo will really have to transform its practices if it has any hope of mending relations with hotel owners, some of whom feel burned.